My vivado is 2017.1

PC: i7, 32GRAM,260G SSD @ win7

when i run the routing, the Vivado can not finish.

It report:

"

Phase 3 Initial Routing

Abnormal program termination (EXCEPTION_ACCESS_VIOLATION)

Please check 'F:/prj_dprx_zcu102_clk24m_led_3_3/prj_dprx_zcu102_clk24m_led_3/prj_dprx_zcu102_clk24m_led_2/prj_dptx_zcu102_test.runs/impl_3/hs_err_pid6112.log' for details

"

when i check the pid6112.log. it let me check the dmp file.

the DMP file is below:

"

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [F:\prj_dprx_zcu102_clk24m_led_3_3\prj_dprx_zcu102_clk24m_led_3\prj_dprx_zcu102_clk24m_led_2\prj_dptx_zcu102_test.runs\impl_3\hs_err_pid4408.dmp]

User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: *** Invalid ***

****************************************************************************

* Symbol loading may be unreliable without a symbol search path.           *

* Use .symfix to have the debugger choose a symbol path.                   *

* After setting your symbol path, use .reload to refresh symbol locations. *

****************************************************************************

Executable search path is:

Windows 7 Version 7601 (Service Pack 1) MP (8 procs) Free x64

Product: WinNt, suite: SingleUserTS

Machine Name:

Debug session time: Mon Jul  3 14:19:23.000 2017 (GMT+8)

System Uptime: not available

Process Uptime: 0 days 0:14:20.000

................................................................

................................................................

..................................................

This dump file has an exception of interest stored in it.

The stored exception information can be accessed via .ecxr.

(1138.1090): Access violation - code c0000005 (first/second chance not available)

Unable to load image C:\Windows\System32\ntdll.dll, Win32 error 0n2

*** WARNING: Unable to verify timestamp for ntdll.dll

*** ERROR: Module load completed but symbols could not be loaded for ntdll.dll

ntdll+0x51fea:

00000000`76dd1fea c3              ret

"

how can i fix it ???